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PRIVACY POLICY

Comfort Zone Retreats LLC — Privacy Policy
Last Updated: December 2025

Comfort Zone Retreats LLC (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or opt in to receive SMS messages from us.

By using our website or submitting your information, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Billing information when applicable

  • Any information you voluntarily provide through forms, applications, sign-ups, or communication with us

Automatically Collected Information

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Referring URLs

• • Cookies and analytics data

2. how we use your information

We use the information collected to:

  • Provide and operate our services, retreats, programs, and events

  • Communicate with you about applications, scheduling, confirmations, and reminders

  • Send promotional and marketing communications when consent is provided

  • Respond to customer support inquiries

  • Improve website experience and service delivery

  • Comply with legal or regulatory requirements

3. sms Communications

If you choose to opt in to receive SMS messages from Comfort Zone Retreats LLC, you agree to receive:

  • Transactional messages (appointment reminders, confirmations, updates, account notifications)

  • Promotional or marketing messages if you specifically consent to them

Message frequency may vary. Message and data rates may apply.
You may reply STOP at any time to unsubscribe or HELP for assistance.

4. Data sharing & third-party disclosure

We do not sell your personal information.

We may share information with:

  • Service providers assisting with website hosting, customer support, email/SMS delivery, and payment processing

  • Contractors or vendors assisting with retreat operations

  • Legal authorities when required by law​

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.

5. Cookies & tracking technologies

We may use cookies and similar technologies to improve user experience, analyze traffic, and personalize content.

You may disable cookies through your browser settings.

6. Data Security

We use reasonable administrative, physical, and technical security measures to protect your information. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute protection.

7. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information

  • Opt out of marketing communications

  • Withdraw consent for data processing

  • Request a copy of your stored data

You can submit requests by emailing us at:
📩 ellie@comfortzoneretreats.co

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children.

9. Updates to this Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page with a new “Last Updated” date.

10. Contact us

For privacy-related questions or requests, contact us at:

Comfort Zone Retreats LLC
📧 ellie@mindfulbellie.com
🌐 www.comfortzoneretreats.com

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